Nextiva Business Phone Service
Phones and devices to suit any office
Get Ready to grow your business
Get Pricing!Overview:
The highest "standards" in the business
- Unlimited Calling and Faxing
- Unlimited Long Distance
- 100% US-Based Customer Support
- Amazing Service®
- Multi-Tiered Auto Attendants
- Call Forwarding, Waiting, ID
- HD Voice
- No Setup or Activation Fees
- Push to Talk
- Group Paging
- User-Friendly Web Interface
- Dial by Name Directory
- Setup Wizard
- Voicemail to Email
- Presence on Multiple Devices
- Shared Line Appearance
- Unlimited Hunt Groups
- Call Parking
Why get Nextiva Office for your business?
We're here to help you smoothly transition from a traditional phone system to feature-rich unified communications.
Easily Scalable
Adding users is a breeze with our NextOS online portal
Low Cost
Spend significantly less on setup and monthly costs than traditional phone systems
No Downtime
Your phones keep ringing when power is out, and forward if internet is down
Team Collaboration
Keep your employees connected in one system, regardless of their location
Sweet Freedom
Make calls and manage your system from anywhere - without an IT degree
Upgrade your business with cloud-based unified communications
- Save your business time and money on hardware, setup, and monthly service
- Setup is simple and quick with the help of Nextiva's Onboarding Team
- Your voice, email, conferencing, and mobile presence all on one platform
More ways to communicate than ever before
Nextiva lets you choose your preferred communication method to keep in touch with each of your colleagues and clients.
- Place a call from any device and it can display as your office number
- Engage in one-on-one HD video calls with users across the country
- Instant messages and chat rooms give you a convenient text option
The power of NextOS
Managing your phone system has never been this easy
- Clean, simple interface
- Easily manage users and features
- Flexibility gives you more control with less hassle
The most reliable, enterprise-grade VoIP platform
Our highly redundant network means no downtime for your business
- 6 point(s) of presence across the U.S., with more coming soon
- Our carrier-grade data centers provide 99.999% uptime
- Our data centers are also SSAE 16 certified, SOC II audited and offer PCI-DSS certification
Seamless communication at your desk or on the road
Use the Nextiva App to stay connected to employees, clients and colleagues, from anywhere you're working
- Access a unified view of your business from any browser or mobile device
- Advanced communications tools allow you to work from anywhere
- Transfer and swap calls between multiple devices with one click
Support a remote workforce and virtual employees
Nextiva's management system allows you to monitor and modify your employees' communication, regardless of where they are located.
- An online control panel allows you to manage calls, employees and locations
- Improve employee productivity and efficiently staff your office
- Quickly swap and transfer calls between onsite and remote location
Manage Your Communications from Anywhere
Utilize the NextOS unified communications online dashboard to instantly monitor the pulse of your business throughout the workday.
- Manage your dashboard on any Internet browser or mobile device
- Identify bottlenecks, availability issues, and employee productivity
- Manage all of your incoming and outgoing calls with one simple click
Amazing Service® is available for you anytime
Here at Nextiva, we go above and beyond your service expectations. We are more than just your phone provider – we're here to help you succeed.
- 100% U.S.-based team is here to help every step of the way
- Call (800.285.7995), email ([email protected]), or chat online
- Easy to find setup instructions and FAQs
Features:
Cloud-based communications take your business anywhere, Nextiva Office keeps you connected with your customers.
Unlimited Calling
No per-minute charges or limits when you place calls in the United States, Canada and Puerto Rico
Unlimited Faxing
Send unlimited faxes instantly from your email, PC applications or mobile device without tying up your phone line
Nextiva App
Stay connected to customers, employees, and partners with unified communication and collaboration services that support mobile and remote workforces
Number Portability
Keep your current phone numbers and simply transfer them to your Nextiva Office plan
Auto Attendant
Instant automated greeting that lets callers choose the person or department they are trying to reach
Nextiva Anywhere
Never miss a call when you add your mobile phone and soft phone to your business phone number account and swap between devices while continuing your call
HD Voice Quality
Eliminate static and service degradation with HD voice quality; it's like you're in the same room as the caller
Unified Communications
Combine voice, video, mobile and web collaboration in one complete communications system
Receptionist
Give your front office personnel instant and complete visibility into who is available, on the phone, or busy with the receptionist call console
Instant Conference Calls
Select two calls from the call console and connect them with one click
Meet-me Conferencing
Schedule, moderate, and record HD audio conferences for up to 9 participants at any time
IM & Presence
Easily integrate business collaboration tools such as instant messaging, chat, and status sharing from the same interface that you manage your calls and contacts
Call Queuing
Organize employees, teams, and departments into queues so that callers will be routed to the next available company representative in the selected queue
Plug-ins
Software applications and plug-ins integrate your unified communications system directly with your CRM, billing, reporting, and other business applications
Voicemail To Email
Access your voicemail messages from a single source, your email account, from anywhere your business takes you
Integration:
You can now make and receive calls using the Nextiva App in Zendesk.
You can now make and receive calls using the Nextiva App in Zendesk. No software or browser plugins required. Integrate your Nextiva cloud phone service with your Zendesk console to increase team efficiency, functionality, and productivity for an enhanced customer experience. You'll never have to say, "Hey Phyllis, please wait while I look up your account information" again, and the customer's entire activity history is instantly at your fingertips.
Nextiva and Zendesk have created the best customer experience. Ever.
- Make and receive calls through the Zendesk console
- Identify the customer as soon as an inbound call is received
- Automatically generate tickets for new customers
- Instantly look up information for existing customers
- Reduce wait time associated with looking up record history
- Track inbound and outbound calls
- Easily transfer calls and tickets
- Eliminate misdialing by using Nextiva’s Click-to-Call feature
- Works with Mac® and Windows®
List of CRMs
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Connect Your CRM to Nextiva in 5 minutes
About Nextiva
Nextiva is a cloud-based VoIP communications company that offers office telephony services to small and medium-sized enterprises in the United States and Canada. Founded in 2006, Nextiva was created by Tomas Gorny in Scottsdale, Arizona as a subsidiary of UnitedWeb Inc., a Scottsdale-based holding company that offers online services like cloud communication, website security, payment processing, and web hosting. Aside from Nextiva, UnitedWeb Inc. also owns SiteLock, IPower, and Endurance International Group. It has over one million customers in over 120 countries and employs more than 1,500 people.
Nextiva has several partner organizations. In 2009, Nextiva teamed up with Carbonfund.org, the leading nonprofit climate solutions organization in the USA. The company then joined the Linux Foundation in early 2014, making Linux the operating system of choice for most of Nextiva’s primary servers. Nextiva also partnered with Million Thanks, a nonprofit organization that sends handwritten letters of thanks to US troops.
Nextiva’s bestselling product is Nextiva Office, an easily scalable and low-cost enterprise-grade VoIP platform that allows businesses to transition from a traditional phone system to feature-rich unified communications. It allows employees to collaborate in one system, regardless of their location and preferred mode of communication – whether it be an HD video call or instant message.
Nextiva Office also features the NextOS online portal, which is clean, simple, and flexible enough to manage a feature-packed phone system. It also has a highly redundant network that ensures no downtime, thanks to six points of presence across the United States and SSAE 16-certified data centers.
Another popular Nextiva product is Nextiva Call Center, a comprehensive cloud solution with easy-to-use advanced functionalities. It allows for automatic call distribution so that callers are routed to the right queue and right skilled agent. It can manage multiple remote or mobile agents so that they can log in from anywhere in the globe. Monitoring agent performance is also easy with historical and real-time reporting.
Nextiva has earned several awards in the past, including the Number 1 Business VoIP Provider Award from MyVoIPProvider.com in 2008. It also received the Communications Solutions Product of the Year Award two years in a row in 2010 and 2011. Nextiva Office also won TMC’s Internet Telephony Product of the Year Award in 2011.
The company itself has been recognized for its exceptional services. In 2012, Nextiva received Polycom’s Platinum Award, the highest distinction given by the telecommunications company. The Phoenix Business Journal also named it as one of Phoenix’s Best Places to Work in 2011 and 2012. Nextiva was also listed as one of the fastest-growing companies in Arizona in Deloitte’s 2014 Technology Fast 500 Ranking.
